Retail & Ecommerce.

Retailing in the current generation has added challenges because consumers shop in physical and online stores through a computing or mobile device. Customers with the flexibility of online shopping expect 24/7 shopping experience and also expect the same level of service they are used to traditionally, if not they go elsewhere with the touch of a mouse or screen where they get a better shopping experience.

To stay ahead of competition organizations formulate an innovative approach to create a great shopping experience for their customers at a physical or online store, and swiftly adapt to market trends. With emerging technology trends and multiple customer touch points retailers falter in meeting performance and security challenges and lose customers.

Prakat assists retailers across the Testing lifecycle of their systems, by implementing industry best practices to verify and validate these systems before migration to production. Internet enable and Backend systems are validated against Functional, Performance, Security benchmarks apart from an end to end integration testing of the POS, Order Management & Fulfillment, Supply Chain systems to improve the stability and customer experience once they go live.

Healthcare.

Healthcare providers rely on a variety of software applications to help them meet the challenges of operational efficiency and compliance. Healthcare providers are embracing technology like remote patient monitoring to streamline operational efficiencies to better serve their patients, meet regulatory compliances and also drive down healthcare costs. To achieve these goals the technology and applications must be robust and stable with minimal downtime.

Some of the applications like Electronic Medical Records (EMR) where patients personal information is stored electronically, this data can be transferred electronically or viewed online. Billing system to verify patient eligibility and receive reimbursement for the services provides. Medical Practice Management system optimizes appointment and accounting workflow s in a medical practice and can be integrated with the billing system to create further efficiencies. Lab information systems (LIS) are designed to manage clinical data (lab results), administrative data (doctors, activities, turnaround time) and financial data (costs per test, per request), a LIS is often integrated with instruments and other information systems.

Fintech.

The Financial crisis has being have a huge effect on the any country’s financial industry and also in a interconnect world, those repercussions are felt throughout the global financial market nearly bankrupting intuitions and nations. Government regulations, disruptive technologies like Mobility and Social media, the influence of Analytics has made the banking and financial industry to adopt strategies to incorporate these new technologies on top of their traditional capabilities to retain existing customers and also bring on new customers.

These strategies will assist the institutions elevate their customer loyalty and gain new customers by providing a smooth and stable customer experience across all touch points. Analytics provide valuable insights into changing market trends and time to respond to these challenges. This will need investments in time and resources to implement new technologies to meet the expectations of the technology savvy customer who expect services with a click of a button or on the go.