Through the past year of the global pandemic and subsequent lockdown(s), we have been able to become an extended Global Development Center (GDC) to our sister organizations in the US. We’ve supported them with quick innovations and go-to-market support that helped keep many of them afloat – some of whom quickly became market leaders in their niche areas of business innovation.
Prakat has provided the impetus for technology and integration by serving as a GDC to businesses ranging from restaurants to corporate sanitizing by quickly rolling out agile models of operations and building and managing technology to consume high volumes, deliver virtual services, and support business innovation with data-driven analytics and customer sentiment studies. Prakat also took up the role of being the change management center for some of the technical and digital transformations that were carried out across various partnerships. This role allowed us to help clients achieve seamless transitions through process automation and workforce enablement. Our experiences working with legaltech, fintech, and edutech organizations in setting up GDCs and GICs in the past helped us quickly adapt and become a GDC to our US-based partners when they needed it the most. Ultimately, we witnessed these organizations survive through difficult times with surprising growth stories.
The trend of SMBs looking for Global Development Centers to achieve cost and operational performance advantages is here to stay. Organizations around the world need to start acknowledging and, in effect, capitalizing on this growth factor that will influence the IT world.